Digicare DigiPUMP & LifeWindow Repair
We repair Digicare DigiPUMP veterinary syringe and infusion pumps and LifeWindow veterinary monitors. Send your equipment in with a free shipping label, get a free evaluation and a clear estimate, and approve the work before anything is charged.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
Digicare Equipment We Service
Digicare pumps and monitors used in veterinary practices.
DigiPUMP Pumps
- SR31x syringe pump
- IP41x infusion pump
- IP88x infusion pump
LifeWindow Monitors
- LifeWindow LW9x
- LifeWindow LW8, Lite & LW8xv
- LifeWindow One
- LW6000
Modules
- Digicare CO2 module
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common Digicare Repairs
These are the faults we find most often on Digicare pumps and monitors.
Pumping mechanism and motor
Worn or damaged mechanism assemblies and failed motors on DigiPUMP pumps.
Flex cables
Damaged or defective flex cables behind intermittent faults.
Display damage
Cracked, damaged or corroded LCDs.
Calibration and sensors
Pumps that fail calibration, and defective occlusion and barrel clamp sensors.
Batteries and power
Failed or expired batteries and power supply failures.
Monitor housing and ports
Broken USB ports, bent panels and misaligned port panels on LifeWindow monitors.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Guides and Equipment
Learn more about veterinary equipment, or replace a pump that isn’t worth repairing.
Digicare Repair Questions
Do you repair both DigiPUMP pumps and LifeWindow monitors?
Yes. We repair DigiPUMP syringe and infusion pumps and LifeWindow veterinary monitors.
Can you calibrate my DigiPUMP to other syringe brands?
Yes. We calibrate DigiPUMP syringe pumps to brands such as BD and Terumo during the repair or PM.
Do you offer preventive maintenance and calibration?
Yes. Preventive maintenance and calibration are a flat fee. Contact us or call (855) 477-8866 and we will confirm pricing for your models.
Do you provide loaner units during repair?
We don’t offer loaners. If a unit isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified unit.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your Digicare Equipment Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in. Digicare, DigiPUMP and LifeWindow are trademarks of their respective owners and are used only to identify the equipment we service. IPR Medical is an independent service organization and is not affiliated with or endorsed by Digicare Animal Health.