IPR Medical

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Infusion Pump Repair, Recertified (Refurbished) IV Pumps & Medical Equipment

ISO 9001:2015 Certified · Serving Healthcare Since 2007

Infusion Pump Repair & Recertified Medical Equipment

Expert repair, preventive maintenance and tested recertified equipment for hospitals, surgery centers and veterinary clinics. Free shipping label and evaluation, and you approve every estimate before any work begins.

  • 90-day repair warranty
  • No charge until you approve
  • Manufacturer-trained technicians
IPR Medical technician testing an infusion pump at the Tustin, California repair lab
Free Evaluationwithin 1–2 business days
90-DayRepair Warranty
50,000+ units repaired & recertified since 2007
ISO 9001:2015 Certified View certificate →
Since 2007 Infusion pump specialists
Free U.S. Shipping Labels Get your label →
U.S. & Canada Hospitals & veterinary clinics
Why IPR Medical

Why Healthcare Teams Choose IPR Medical

Since 2007, hospitals, surgery centers and veterinary clinics across the U.S. and Canada have relied on IPR Medical to keep their infusion pumps in service and their budgets in check.

ISO 9001:2015 Certified Quality

Our quality system has been independently certified by DEKRA since 2020. Every repair is tested and documented at our Tustin, California facility before it ships.

See our certification →

Manufacturer-Trained Technicians

Our technicians have completed manufacturer service training on major pump platforms from Baxter, B. Braun, BD Alaris, ICU Medical, Smiths Medical and Eitan Medical.

View our training →

Board-Level Repair

Hands-on soldering and rework training lets us repair circuit boards at the component level when it makes sense, instead of replacing the whole board.

Repair, Recertify & Resell

One partner for pump repairs, recertified equipment, parts and accessories. We also buy the equipment you no longer need.

Sell your equipment →

Founded by a Biomedical Engineer

IPR Medical was founded in 2007 by biomedical engineer Hassan Serhan to give hospitals affordable, responsive pump service without compromising safety.

Free Shipping & Evaluation

U.S. customers get a free shipping label and free evaluation. You approve the estimate before any repair begins, and you pay nothing until you do.

Start an RMA →
Our Simple Process

How Our Repair Process Works

From free shipping label to a tested, ready-to-use pump back at your facility. You approve every repair before we start.

You don’t pay a penny until you approve the repair. Decline it, and we ship your pump back at no cost.*

  1. 1

    Free Shipping Label

    Submit an RMA and we send you a free inbound shipping label for your pump.

  2. 2

    Free Evaluation

    Our technicians evaluate your pump within 1–2 business days of receipt.

  3. 3

    Estimate for Approval

    You receive a repair estimate to review. No charge until you approve. PM and calibration are a flat fee.

  4. 4

    Repair & Testing

    Once approved, we complete the repair and test all parameters to OEM specifications.

  5. 5

    Cleaned & Shipped Back

    Your pump is cleaned and shipped back to you, ready for service.

Your options after evaluation

  • Approve or decline the repair estimate. Nothing is charged until you approve, and if you decline, we return your pump at no cost.*
  • Trade in and upgrade. We can offer a buy-back credit toward a new pump, so you can upgrade at a fraction of the cost.

*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in.

Customer Reviews

Trusted by Biomed Teams & Clinics

Five-star Google reviews and customer survey responses from the hospitals, clinics and biomedical teams who send us their equipment.

“I’ve been using IPR for about five years, and their service has been consistently outstanding. The team is incredibly knowledgeable and stands behind all their work. They make the repair process for our Baxter AS40 and AS50 pumps seamless and hassle-free.”
Jeremy J.
Customer for 5+ years
Google
“Great service, fair pricing! I’ve dealt with several other vendors and IPR is first choice for pump repair and exchange service.”
Michael D.
Repair & exchange customer
Survey
“I have had several items repaired by them with no problems. I receive them back in like-new condition. Their prices are better than other companies that I have used. They are also quick yet thorough. I highly recommend IPR.”
Tanya M.
Repair customer
Google
“We had an issue with one of our Medfusion 2001, and their team went above and beyond to ensure it was repaired quickly and efficiently. The level of expertise is exceptional.”
Verified customer
Medfusion 2001 repair
Survey
“I am the compliance director for a medical clinic, and have all of our pumps as well as our AED serviced through IPR… We had an incident where things did not go as planned and Cameron not only resolved the problem but was diligent in ensuring we were satisfied.”
Shawna H.
Compliance Director, Medical Clinic
Google
“Great people & company to work with! Easy communication even from different time zones, fast response, fast repairs/return times!”
Jennifer M.
Repair customer
Survey
“I am the inventory manager for a busy 24/7 ER clinic and IPR is amazing at getting my equipment repaired. Customer service is always top notch. If you have any equipment needs I would definitely reach out to them!”
Dawn M.
Inventory Manager, ER Clinic
Google
“IPR Medical provided outstanding service for our Sigma Spectrum. They were quick, professional, and incredibly knowledgeable.”
Verified customer
Sigma Spectrum repair
Survey
“Absolutely amazing company! They are always a pleasure to work with, reliable, fast and very fair pricing. Would recommend this company to anyone!”
Dr. Angela N.
Customer
Google
“The customer service team is amazing… They really get how our order process works, which makes things so easy to work together on. The tech feedback comes back fast too.”
Boyoung L.
Repair customer
Survey
“Been working with IPR for years! It’s been an amazing experience and Christelle has been nothing but helpful. Very knowledgeable!”
PM BioMedical
Customer for years
Google
“Jazmin and Christelle are the best!… We are current customers and will be far into the future. Outstanding!!”
Ralph K.
Long-term customer
Survey
“You guys are great. Always helpful, polite and fast service. Fabulous experience with your company all around.”
Jeanette R.
Repair customer
Survey
“Very professional. Finally found someone to fix these.”
Nancy J.
Repair customer
Survey

Best Selling Infusion Pumps

New & Recertified IV Pumps for Sale

About IPR Medical

Since 2007, IPR Medical has helped hospitals, surgery centers, alternate-site providers and veterinary clinics keep critical equipment in service for less.

IPR Medical was founded by biomedical engineer Hassan Serhan to give local hospitals and medical centers affordable medical device repair with exceptional customer support. Today we specialize in the repair, recertification and resale of infusion pumps, and we service patient monitoring, surgical, respiratory and veterinary equipment, including models no longer supported by the original equipment manufacturer (OEM).

Every repair is handled by our own technicians at our Tustin, California repair facility, then tested to OEM specifications and documented before it ships back to you. Extending the life of your equipment lowers your costs and helps reduce the cost of care for your patients, without compromising quality or safety.

Our MissionTo provide the highest-quality workmanship and service at the most affordable price, maximizing value and saving time for our customers.

IPR Medical at a Glance

  • Founded2007, by a biomedical engineer
  • Repair facilityTustin, California
  • Units serviced50,000+ and counting
  • Quality systemISO 9001:2015, certified by DEKRA · View certificate
  • Warranty90 days on repairs · 6–12 months on recertified equipment
  • Service centerEitan Medical Sapphire, Level 2
  • Who we serveHospitals, surgery centers & veterinary clinics across the U.S. and Canada

Transparent Pricing

You approve every estimate before work begins. No surprise charges.

Quality Without Compromise

Tested to OEM specifications and documented under our ISO 9001 quality system.

Warranty-Backed

90-day warranty on all repairs. Recertified equipment includes a 6-month or 1-year warranty depending on model, with extended warranties available.

Responsive Support

Talk directly with our team at (855) 477-8866.

FAQ

Frequently Asked Questions

Quick answers about repairs, pricing, warranties and recertified equipment. Still have a question? Our team is available Monday–Friday, 7:00 AM–4:30 PM PT.

Contact Our Team
How much does infusion pump repair cost?

Evaluation is free for U.S. customers, and we send you an itemized estimate before any work begins. Preventive maintenance and calibration are a flat fee. You don't pay anything until you approve the repair, and if you decline, we ship your equipment back at no cost.

How long does a repair take?

We evaluate your equipment within 1–2 business days of receiving it and send your estimate right away. Once you approve, we complete the repair, test it to OEM specifications and ship it back. Your estimate includes the expected turnaround for your unit.

What warranty do you offer?

All repairs include a 90-day warranty. Recertified equipment comes with a 6-month or 1-year warranty depending on the model, and extended warranties are available.

Which brands and equipment do you repair?

Infusion pumps are our specialty, including large-volume, syringe, PCA, ambulatory and feeding pumps from Baxter, BD Alaris, B. Braun, ICU Medical, Smiths Medical, Moog and Eitan Medical. We also repair patient monitors, pulse oximeters, Dopplers, defibrillators, surgical, respiratory and veterinary equipment from brands like Philips, GE Healthcare, Valleylab and Mindray.

Is your recertified (refurbished) equipment tested?

Yes. Our recertified equipment, sometimes called refurbished, is inspected, repaired as needed, tested to OEM specifications and cleaned under our ISO 9001:2015 quality system before it ships. It comes with a 6-month or 1-year warranty depending on the model.

Do you buy used medical equipment?

Yes. We buy infusion pumps and other medical equipment you no longer need, and we can apply a buy-back credit toward new or recertified equipment. Tell us what you have and we'll make an offer.

Do you work with customers outside California?

Yes. We serve hospitals, surgery centers and veterinary clinics across the United States and Canada. Free shipping labels and free evaluation apply to U.S. customers; Canadian customers can call us at (855) 477-8866 to arrange shipping.

Is IPR Medical ISO certified?

Yes. Our quality management system has been certified to ISO 9001:2015 by DEKRA since 2020. You can view the certificate on our Quality & Certifications page.

Resources

Latest Infusion Pump News & Guides

Repair tips, buying guides and updates from the IPR Medical team.

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