Work That Helps Keep Essential Medical Equipment in Service
At IPR Medical, our work supports hospitals, clinics, veterinary practices, surgery centers, and healthcare organizations that rely on dependable medical equipment every day.
Build a Career in Medical Equipment Support
IPR Medical specializes in repairing, refurbishing, servicing, and supplying infusion pumps and other medical equipment that healthcare providers need to continue delivering safe, efficient care.
Behind every order, repair, shipment, and customer call is a team of people who care about quality, precision, and doing the job right.
If you are dependable, detail-oriented, and interested in meaningful work in the medical equipment industry, we would like to hear from you.
Why Build Your Career With IPR Medical?
IPR Medical is not a typical warehouse, repair shop, or ecommerce business. We operate in a specialized industry where accuracy matters, customers depend on us, and every department plays a role in supporting healthcare providers.
Meaningful Work
The equipment we repair, refurbish, sell, and support helps healthcare providers continue serving patients.
Hands-On Learning
Many roles involve technical, operational, or product-specific knowledge. We value people who are willing to learn and grow.
Quality and Accountability
Medical equipment requires care, consistency, and attention to detail. We look for team members who take ownership of their work.
Customer-Focused Service
Our team works with hospitals, clinics, biomedical departments, purchasing teams, and service managers who need reliable support.
Team-Oriented Environment
Repair, quality control, customer service, shipping, inventory, sales, and administration all work together to serve customers.
Specialized Industry Experience
Team members gain experience in a practical, high-need industry that supports healthcare operations across the country.
Career Areas
We hire for a variety of roles across the company. Openings may vary depending on current business needs.
Biomedical Equipment Repair & Service
Our repair and service team works directly with infusion pumps and other medical equipment. These roles are ideal for people who enjoy hands-on technical work.
- Biomedical Equipment Technician
- Medical Equipment Repair Technician
- Infusion Pump Technician
- Quality Control Technician
- Testing and Calibration Support
Customer Service & RMA Support
Our customer service and RMA teams help customers submit equipment for repair, request information, track orders, and get the support they need.
- Customer Service Representative
- RMA Coordinator
- Account Support Specialist
- Order Support Specialist
- Client Services Assistant
Warehouse, Inventory & Shipping
Our operations team helps ensure products and repaired equipment move through the business accurately and efficiently.
- Shipping and Receiving Associate
- Warehouse Associate
- Inventory Coordinator
- Fulfillment Specialist
- Parts and Equipment Handler
Sales & Account Support
Our sales and account support team helps customers find the right equipment, understand product availability, and request quotes.
- Sales Manager
- Medical Equipment Sales Representative
- Account Manager
- Sales Support Specialist
- Product Support Representative
- Inside Sales Coordinator
Ecommerce, Marketing & Administration
As IPR Medical continues to grow online, we also need people who can support digital operations, product listings, content, and internal systems.
- Ecommerce Assistant
- Product Listing Specialist
- Marketing Assistant
- Administrative Assistant
- Operations Coordinator
What We Look For
The best team members at IPR Medical are people who care about doing good work, not just getting work done.
- Reliable and consistent
- Detail-oriented
- Comfortable following processes
- Willing to learn
- Professional with customers and teammates
Current Open Positions
Explore current opportunities at IPR Medical. If you do not see the right role, you can still submit your resume for future consideration.
Biomedical Equipment Technician
IPR Medical is looking for a detail-oriented Biomedical Equipment Technician to assist with inspection, testing, repair, refurbishment, and documentation of medical equipment.
The ideal candidate is mechanically inclined, comfortable working with tools and test equipment, and willing to learn the processes required for servicing medical devices.
Responsibilities may include:
- Inspecting and testing medical equipment
- Assisting with repair and refurbishment work
- Following documented procedures
- Recording service notes and repair details
- Maintaining a clean and organized work area
- Supporting quality control processes
- Working with team members to complete repairs accurately and efficiently
Ideal qualifications:
- Experience with electronics, biomedical equipment, mechanical repair, or technical troubleshooting
- Strong attention to detail
- Ability to follow procedures
- Good documentation habits
- Willingness to learn medical equipment service processes
Customer Service & RMA Coordinator
IPR Medical is looking for a customer-focused team member to help customers with repair requests, order questions, product information, and general support.
This role is ideal for someone who communicates clearly, stays organized, and enjoys helping customers solve problems.
Responsibilities may include:
- Responding to customer calls and emails
- Helping customers submit repair and RMA requests
- Gathering equipment and shipping details
- Coordinating with repair, sales, and shipping teams
- Updating customers on order or repair status
- Maintaining accurate customer records
- Providing professional and helpful service
Ideal qualifications:
- Customer service experience
- Strong written and verbal communication
- Organized and detail-oriented
- Comfortable using email, phone, and internal systems
- Ability to manage multiple requests at once
- Medical equipment or healthcare support experience is helpful but not required
Warehouse & Shipping Associate
IPR Medical is looking for a dependable Warehouse & Shipping Associate to help with receiving, packing, shipping, inventory handling, and day-to-day warehouse organization.
This role is a good fit for someone who is reliable, organized, and comfortable working with physical products in a fast-paced environment.
Responsibilities may include:
- Packing and preparing customer orders
- Receiving incoming equipment and inventory
- Organizing products, parts, and supplies
- Assisting with shipping labels and documentation
- Supporting inventory counts
- Maintaining a clean and safe workspace
- Working with customer service and repair teams to move equipment through the process
Ideal qualifications:
- Warehouse, shipping, or fulfillment experience
- Strong attention to detail
- Reliable attendance and work habits
- Ability to lift and move packages safely
- Comfortable following shipping and inventory procedures
Sales Support Specialist
IPR Medical is looking for a Sales Support Specialist to help customers with product questions, quotes, availability, and order support.
This role is ideal for someone who enjoys helping customers, learning product details, and supporting a sales process without using high-pressure tactics.
Responsibilities may include:
- Helping customers identify products and equipment options
- Preparing quotes and order information
- Following up with customers professionally
- Supporting sales and account management activities
- Communicating with warehouse, customer service, and repair teams
- Maintaining accurate notes and customer information
Ideal qualifications:
- Sales support, customer service, or account support experience
- Strong communication skills
- Organized and detail-oriented
- Comfortable learning technical product information
- Experience with medical equipment, healthcare, or B2B sales is helpful but not required
Sales Manager
IPR Medical is looking for an experienced Sales Manager to lead our inside sales team and grow revenue with hospitals, health systems, surgery centers, veterinary practices, and biomedical departments across the country.
This role is ideal for a hands-on leader who can coach a team, manage a healthy pipeline, and build long-term customer relationships in a specialized, technical market.
Responsibilities may include:
- Leading, coaching, and developing the inside sales team
- Setting sales goals, tracking performance, and reporting results to leadership
- Managing the sales pipeline, forecasting, and CRM activity
- Building relationships with hospitals, biomedical departments, purchasing teams, and distributors
- Developing pricing, quoting, and account strategies for equipment sales and repair services
- Personally managing key accounts and larger opportunities
- Working closely with repair, customer service, and operations teams to deliver on customer commitments
- Identifying new markets, customers, and growth opportunities
Ideal qualifications:
- 3+ years of B2B sales experience, including experience leading or mentoring a sales team
- Medical equipment, healthcare, biomedical, or technical B2B sales experience is strongly preferred
- Proven track record of meeting or exceeding sales targets
- Comfortable using a CRM to manage pipeline and reporting
- Strong communication, negotiation, and organizational skills
- Ability to learn technical product information about infusion pumps and other medical equipment
Don’t See the Right Role?
We are always interested in hearing from dependable, motivated people who may be a good fit for IPR Medical.
If you do not see a current opening that matches your experience, you can still submit your resume for future consideration. Tell us about your background, what type of role you are interested in, and why you think you would be a strong fit for IPR Medical.
Submit General ApplicationOur Hiring Process
We want the hiring process to be clear, respectful, and straightforward.
Submit Your Application
Send us your resume and a short message about the role you are interested in.
Initial Review
Our team will review your experience and determine whether it may be a fit.
Interview
Qualified candidates may be invited for a phone, video, or in-person interview.
Skills Review
Some roles may include a practical discussion about your experience or work style.
Final Decision
If selected, our team will contact you with next steps.
What to Include When You Apply
To help us review your application, please include the following information.
- Your resume
- The role you are interested in
- Your preferred contact information
- Any relevant experience with medical equipment, repair, customer service, warehouse work, ecommerce, sales, or healthcare support
- A short note explaining why you are interested in working with IPR Medical
Frequently Asked Questions
Do I need medical equipment experience to apply?
Not always. Some technical roles may require repair, electronics, biomedical, or mechanical experience. Other roles may be a good fit for candidates with customer service, warehouse, sales, ecommerce, or administrative experience.
Where is IPR Medical located?
IPR Medical is located in Tustin, California.
Does IPR Medical offer training?
Training depends on the role, but many positions involve learning internal processes, product information, customer workflows, and quality standards.
What types of people do well at IPR Medical?
People who are dependable, detail-oriented, professional, and willing to learn tend to do well here. Because we work with medical equipment, accuracy and accountability are important.
Can I apply even if there are no current openings?
Yes. You can submit a general application and resume for future consideration.
Apply to Join IPR Medical
If you are ready to build a career in medical equipment repair, customer support, operations, logistics, sales, or healthcare technology services, we would like to hear from you.
Fill out the form below and attach your resume. Your application goes directly to our hiring team.
IPR Medical is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. Employment decisions are based on qualifications, experience, business needs, and the ability to perform the responsibilities of the role.