Kangaroo Enteral Feeding Pump Repair
We repair Kangaroo ePump, Kangaroo Joey and Kangaroo OMNI enteral feeding pumps for hospitals, long-term care and home enteral providers. Free shipping label, free evaluation, and no charge until you approve the work.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
Kangaroo Pumps We Service
Bedside and portable enteral feeding pumps.
Kangaroo Feeding Pumps
- Kangaroo ePump
- Kangaroo Joey (portable)
- Kangaroo OMNI
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common Kangaroo Pump Repairs
Feeding pumps run long hours around formula, so these are the faults we see most.
Formula residue and fluid damage
Dried formula and fluid in the rotor area, keypads and connectors.
Rotor and set loading problems
Worn rotors, doors and latches that cause set-loading errors or inaccurate delivery.
Flow and occlusion alarms
Sensor faults behind no-flow, occlusion and set alarms.
Batteries and chargers
Batteries that no longer hold a charge and charger or power faults.
Drops and cracked housings
Damaged cases, pole clamps and doors, especially on portable Joey pumps.
Keypads and displays
Worn keys and failing displays.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test every parameter to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Guides and Replacement Equipment
Guides for pump care, and recertified Kangaroo pumps when replacement makes more sense.
Repair & Maintenance Guides
Recertified Kangaroo Equipment
Kangaroo Repair Questions
Can you repair pumps from home enteral fleets?
Yes. Home enteral and long-term care providers send us pumps from their fleets. Submit one RMA for the whole batch.
Do you provide loaner pumps during repair?
We don’t offer loaners. If a pump isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified pump.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your Kangaroo Pumps Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in. Kangaroo, Kangaroo ePump, Kangaroo Joey and Kangaroo OMNI are trademarks of their respective owners and are used only to identify the equipment we service. IPR Medical is an independent service organization and is not affiliated with or endorsed by Cardinal Health or any other manufacturer.