VetOne VetriJec Pump Repair
We repair VetOne VetriJec veterinary syringe pumps and infusion pumps, and calibrate them to the syringes and IV sets your clinic uses. Send your equipment in with a free shipping label, get a free evaluation and a clear estimate, and approve the work before anything is charged.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
VetriJec Pumps We Service
Both VetriJec platforms used in veterinary practices.
Syringe Pump
- VetriJec Syringe Pump
Infusion Pump
- VetriJec Infusion Pump
Service
- Syringe & IV set calibration
- Annual PM & calibration
- PM due date & clock reset
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common VetriJec Repairs
These are the faults we find most often on VetriJec pumps.
Main board failures
Failed main boards are the most common VetriJec repair, behind pumps that won’t power on or show system errors.
Display problems
Defective or damaged LCDs, blank screens and touchscreens that stop responding.
Mechanism and motor
Worn mechanism assemblies and failed motors that affect delivery.
Batteries and power
Discharged or failed batteries and defective power boards.
Syringe fixture and barrel clamp
Damaged syringe fixture levers and barrel clamps.
Set calibration
Adding and calibrating the IV sets and syringes your clinic uses.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Guides and Equipment
Learn more about veterinary pumps, or replace a pump that isn’t worth repairing.
VetriJec Repair Questions
Can you calibrate our VetriJec infusion pump to a different IV set?
Yes. We add and calibrate the IV set your clinic uses, such as Practivet or Vedco Omniset sets.
Why is my VetriJec screen blank?
A blank screen usually points to a failed LCD or main board. We diagnose which one has failed before quoting the repair.
Do you offer preventive maintenance and calibration?
Yes. Preventive maintenance and calibration are a flat fee. Contact us or call (855) 477-8866 and we will confirm pricing for your models.
Do you provide loaner pumps during repair?
We don’t offer loaners. If a pump isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified pump.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your VetriJec Pumps Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in. VetOne and VetriJec are trademarks of their respective owners and are used only to identify the equipment we service. IPR Medical is an independent service organization and is not affiliated with or endorsed by VetOne.