BD Alaris Pump and Module Repair
We repair the BD Alaris System, from the 8015 PC unit to the 8100 large-volume pump, 8110 syringe, 8120 PCA and 8300 EtCO2 modules, along with older Alaris MedSystem III pumps. Free shipping label, free evaluation, and nothing is charged until you approve the estimate.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
Alaris Units and Modules We Service
Send the PC unit, individual modules, or a complete channel configuration.
Point-of-Care Units
- 8015 PC unit, 4.7″ display
- 8015 PC unit, 5.7″ display
Modules
- 8100 large-volume pump module
- 8110 syringe module
- 8120 PCA module
- 8300 EtCO2 module
Other Alaris
- Alaris MedSystem III (3-channel)
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common Alaris Repairs
Most Alaris units that reach our bench have one of these problems.
Keypad and bezel wear
Worn or unresponsive keys on PC units and modules from heavy daily use and cleaning.
Module latch and connector damage
Bent or broken latches and inter-unit connectors that stop modules from attaching or communicating.
Pressure sensor faults
Failed pressure sensors on 8100 pump modules that cause occlusion alarms or failed tests.
Door and mechanism problems
Worn door assemblies and pumping mechanisms that affect set loading and flow accuracy.
Battery and power
Depleted PC-unit batteries and charging faults that shorten battery operation.
Display and backlight
Dim or failed displays on PC units and module channel displays.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test every parameter to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Guides and Replacement Equipment
Guides for infusion pump care, and recertified Alaris units and modules when replacement makes more sense.
Repair & Maintenance Guides
BD Alaris Repair Questions
Do I need to send the PC unit with the modules?
No. You can send a PC unit or individual modules on their own. If a module fault may involve the PC unit, our technicians will tell you before any work begins.
Can you help with Guardrails drug libraries?
Please contact us or call (855) 477-8866 to discuss drug library questions for your Alaris fleet.
Do you provide loaner pumps during repair?
We don’t offer loaners. If a unit isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified one.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your Alaris Channels Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in. BD, Alaris and Guardrails are trademarks of their respective owners and are used only to identify the equipment we service. IPR Medical is an independent service organization and is not affiliated with or endorsed by Becton, Dickinson and Company.