PETite, SnipPET, PETfusion & InfuPET Repair
We repair and calibrate IPR Medical’s own veterinary pumps: PETite and PETite Heat IV pumps, SnipPET IV pumps, and PETfusion and InfuPET syringe pumps. Send your equipment in with a free shipping label, get a free evaluation and a clear estimate, and approve the work before anything is charged.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
IPR Vet Pumps We Service
Every pump in the IPR Medical veterinary line.
IV Pumps
- PETite
- PETite Heat
- SnipPET
Syringe Pumps
- PETfusion
- InfuPET
Service
- Calibration & accuracy testing
- Occlusion pressure settings
- Syringe brand setup
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common Repairs
These are the services and repairs we perform most often on IPR veterinary pumps.
Calibration and accuracy
Pumps that drift out of calibration are recalibrated and pass occlusion and rate testing before they ship.
Occlusion pressure settings
Occlusion pressure levels set too low for your protocol are reset to the level you need.
Syringe brand setup
Adding syringe brands such as Covetrus or Nipro to PETfusion and InfuPET syringe pumps.
Display and LCD board
Cracked screens and damaged LCD boards.
Mechanism and door
Worn or damaged mechanism assemblies and broken front doors.
Fluid damage
Pumps exposed to fluid are cleaned, inspected for corrosion and repaired where possible.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Guides and Equipment
Learn more about veterinary pumps, or add to your fleet.
IPR Vet Pump Repair Questions
Do you repair PETite pumps under warranty?
Yes. Contact us with your serial number and we will confirm warranty coverage before you ship the pump.
Can you add syringe brands to my PETfusion or InfuPET?
Yes. We add and calibrate syringe brands such as Covetrus and Nipro during the repair or PM.
Do you offer preventive maintenance and calibration?
Yes. Preventive maintenance and calibration are a flat fee. Contact us or call (855) 477-8866 and we will confirm pricing for your models.
Do you provide loaner pumps during repair?
We don’t offer loaners. If a pump isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified pump.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your IPR Vet Pumps Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in.