ICU Medical and Hospira Pump Repair
We repair Plum A+, Plum A+3, Plum 360 and Plum XL large-volume pumps, plus LifeCare PCA and ESP 60 pumps. Free shipping label, free evaluation within 1–2 business days, and no charge until you approve the work.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
ICU Medical and Hospira Pumps We Service
Current ICU Medical platforms and the Hospira pumps many facilities still run.
Plum Family
- Plum A+ (with or without MedNet)
- Plum A+3 (triple channel)
- Plum 360
- Plum XL
PCA & Syringe
- LifeCare PCA
- ESP 60 syringe pump
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common Plum and Hospira Repairs
The faults we see most often on these pumps.
Cassette door and mechanism
Worn cassette doors, latches and pumping mechanisms that cause loading errors or accuracy problems.
Pressure and air sensors
Proximal and distal pressure and air-in-line sensor faults behind occlusion and air alarms.
Keypads
Worn or unresponsive keypads from frequent programming and cleaning.
Battery and power
Batteries that no longer hold a charge and power-supply faults.
Displays
Dim, flickering or failed displays.
Barcode readers (LifeCare PCA)
Readers that fail to scan medication vials.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test every parameter to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Guides and Replacement Equipment
Guides for infusion pump care, and recertified Plum and Hospira pumps when replacement makes more sense.
Repair & Maintenance Guides
Recertified ICU Medical / Hospira Equipment
ICU Medical / Hospira Repair Questions
Can you help with MedNet or drug libraries?
Please contact us or call (855) 477-8866 to discuss MedNet and drug library questions.
Do you provide loaner pumps during repair?
We don’t offer loaners. If a pump isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified pump.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your Plum Pumps Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in. ICU Medical, Hospira, Plum A+, Plum 360, Plum XL, LifeCare and MedNet are trademarks of their respective owners and are used only to identify the equipment we service. IPR Medical is an independent service organization and is not affiliated with or endorsed by ICU Medical, Inc.