Mindray & Datascope Patient Monitor Repair
We repair Mindray patient monitors, including Passport, Spectrum and Accutorr models originally sold under the Datascope name, plus ePM, BeneVision, BeneView and iMEC monitors. Send your equipment in with a free shipping label, get a free evaluation and a clear estimate, and approve the work before anything is charged.
- ISO 9001:2015 Certified
- Evaluation in 1–2 Business Days
- 90-Day Repair Warranty
- Serving Healthcare Since 2007
Mindray Monitors We Service
Bedside, transport and vital signs monitors from Mindray and Datascope, including models out of manufacturer support.
Passport & Spectrum
- Passport 2 & Passport V
- Passport 8, 12 & 17
- Passport 12m & 17m
- Spectrum & Spectrum OR
- Trio & Duo
Vital Signs
- Accutorr 7
- Accutorr Plus
- Accutorr V
Current Platforms
- ePM 10, 12 & 15
- BeneVision N series
- BeneView T5 & T8
- iMEC & uMEC series
Don’t see your model? Call us at (855) 477-8866 and we’ll let you know.
Common Mindray Monitor Repairs
These are the faults we see most often on Mindray and Datascope monitors.
NIBP measurement faults
Pump, valve and leak failures that cause slow, failed or inconsistent blood pressure readings.
Navigator knob and keypad wear
Worn rotary knobs and keypads that skip, stick or stop responding.
Display and backlight failures
Dim, flickering or dead screens, failed backlights and unresponsive touchscreens.
SpO2 and parameter connector faults
Damaged connectors and parameter boards that cause SpO2, ECG or temperature readings to drop out.
Batteries, power and charging
Batteries that won’t hold a charge, charging faults and power supply failures.
Recorder and printer problems
Built-in thermal recorders that jam, print faintly or stop printing.
From Your Facility to Our Bench and Back
Free Shipping Label
Submit an RMA online in about two minutes and we send a free inbound label.*
Free Evaluation
Our technicians evaluate your equipment within 1–2 business days of receiving it.
Your Approval
You get a written estimate. Nothing is charged and no work starts until you approve it.
Repair & Test
We repair, test every parameter to OEM specifications, clean the unit and ship it back.
90-Day Warranty
Every repair is backed by our 90-day repair warranty.
Mindray History: Datascope and Mindray
Many Mindray monitors in U.S. hospitals began as Datascope products. If your Passport, Spectrum or Accutorr says Datascope, here is where it fits and what that means for service today.
- Before 2008
Datascope
Datascope, based in Montvale, New Jersey, builds the Passport, Spectrum and Accutorr monitors that become fixtures in U.S. hospitals.
- 1991
Mindray is founded
Mindray is founded in Shenzhen, China, and grows on patient monitoring, imaging and diagnostic products.
- 2006
New York listing
Mindray lists on the New York Stock Exchange, the first Chinese medical device company to do so.
- 2008
Mindray buys Datascope monitoring
Mindray completes its purchase of Datascope’s patient monitoring business in May 2008 for about $209 million in cash, planning to keep the Datascope brands and U.S. manufacturing. Getinge buys the rest of Datascope, including its intra-aortic balloon pumps, in January 2009 and folds it into Maquet.
- 2016–2018
Private, then Shenzhen
Mindray goes private in 2016 and lists on the Shenzhen Stock Exchange in October 2018.
Names you may see on Mindray monitoring equipment
What this means for your fleet
A Passport, Spectrum or Accutorr monitor labeled Datascope belongs to the Mindray family today. IPR Medical repairs Datascope-era Passport, Spectrum and Accutorr monitors and current ePM, BeneVision, BeneView and iMEC monitors in-house, tests them to OEM specifications and backs every repair with a 90-day warranty.
Compiled from SEC filings, company press releases and FDA records.
Guides and Equipment
Learn more about monitoring equipment, or stock up on cables and sensors for your Mindray monitors.
Learn More
Mindray Monitor Repair Questions
Do you repair Datascope-branded monitors?
Yes. Mindray acquired Datascope’s patient monitoring business, and we repair Passport, Spectrum, Trio, Duo and Accutorr monitors sold under either name.
Is Datascope part of Mindray?
Partly. Mindray bought Datascope’s patient monitoring business in 2008, including the Passport, Spectrum and Accutorr lines. Datascope’s other businesses, including its intra-aortic balloon pumps, went to Getinge’s Maquet, so a Datascope-branded patient monitor is a Mindray product today.
Do you repair older Passport monitors?
Yes. We repair Passport 2, Passport V and other older models, including units that are out of manufacturer support.
Do you offer preventive maintenance for patient monitors?
Yes. Preventive maintenance and calibration are a flat fee. Contact us or call (855) 477-8866 and we will confirm pricing for your models.
Do you provide loaner monitors during repair?
We don’t offer loaners. If a monitor isn’t worth repairing, you can decline the estimate and we can credit that unit toward a recertified monitor.
How do I send my equipment in?
Submit an RMA request online. We email you a free inbound shipping label (FedEx or UPS), and you pack and ship your equipment to our Tustin, California facility.
What does it cost if I decline the repair?
Nothing. For customers in the United States, the shipping label, the evaluation and the return of declined equipment are free. Some large or specialty equipment carries an evaluation fee, and we always tell you before you send it in.
Do your repairs come with a warranty?
Yes. Every repair includes a 90-day warranty. Recertified equipment we sell comes with a 6-month or 1-year warranty depending on the model.
Get Your Mindray Monitors Back in Service
Submit an RMA in minutes and we’ll send your free shipping label.
*Free shipping labels, free evaluation and no-cost return of declined repairs apply to customers in the United States. Some large or specialty equipment carries an evaluation fee; we will always tell you before you send it in. Mindray, Datascope, Passport, Spectrum, Accutorr, ePM, BeneVision, BeneView, iMEC, uMEC, Getinge and Maquet are trademarks of their respective owners and are used only to identify the equipment we service. IPR Medical is an independent service organization and is not affiliated with or endorsed by Shenzhen Mindray Bio-Medical Electronics Co., Ltd.